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课程简介

熟悉商务谈判的相关概念、商务谈判中通常遵循的原则、商务谈判的各个环节、商务谈判通常经历的阶段、谈判中的运用到的策略和技巧、各种商务谈判的类型。还可了解商务谈判中应该注意的各种礼节。

课程提纲

  • PART ONE
  • CHAPTER 1 Business Manners
  • CHAPTER 2 Telephone Calls
  • CHAPTER 3 Introductions and Greetings
  • CHAPTER 4 Corporate Hospitality
  • CHAPTER 5 Company Description
  • CHAPTER 6 Product Description
  • PART TWO
  • CHAPTER 7 Inquiries and Offers
  • CHAPTER 8 Price
  • CHAPTER 9 Payment Terms
  • CHAPTER 10 Packing
  • CHAPTER 11 Shipment
  • CHAPTER 12 Signing a Contract
  • CHAPTER 13 Complaints and Adjustments
  • PART THREE
  • CHAPTER 14 Mergers and Acquisitions
  • CHAPTER 15 Licensing Agreemems
  • GLOSSARY
  • BIBLIOGRAPHY