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课程简介

通过运用英语介绍了商务过程的各个方面,意在把读者带到英语语境中,全新开发大家的语言潜力。我们把这些口语要素积累下来,就成了脱口而出的“鲜活会话”了。课本设计保证英语口语的原汁原味,学习者可以身临其境,融入英语会话的情景当中。通过学习和实践,学习者能更快、更准地把握英语口语的精髓。

课程提纲

Chapter 1 Office Work 商务办公
Unit 1 Recruiting 员工招聘 
Unit 2 Dealing with Emails 邮件处理 
Unit 3 Transferrting Information 传送资料 
Unit 4 Filing 档案事务 
Unit 5 Releasing Notices 发布通知 
Unit 6 Taking Memos 备忘录 
Unit 7 Arranging Travels 安排差旅 
Unit 8 Procuring Equipment 设备采购 

Chapter 2 Receptions 客户接待
Unit 1 Making an Appointment 客户预约 
Unit 2 Changing an Appointment 预约改动 
Unit 3 Meeting at the Airport 机场迎接 
Unit 4 Introducing Myself 自我介绍 
Unit 5 Entertaining Clients 招待客户 
Unit 6 Arriving at the Company 参观访问 
Unit 7 Inviting to Dinner 宴会邀请 
Unit 8 Expressing Thanks 表达感谢 

Chapter 3 Business Services 商业服务
Unit 1 Banking Services 银行服务 
Unit 2 Post Office Services 邮局服务 
Unit 3 Airport Service 机场服务 
Unit 4 In a Restaurant 在餐馆 
Unit 5 At the Hotel 在宾馆 
Unit 6 Sightseeing 观光旅游 
Unit 7 Changing Plans 改变计划 
Unit 8 Business Reception 商务接待 

Chapter 4 Business Meetings 商务会议
Unit 1 Making Arrangements 布置会议 
Unit 2 Other Preparations 其他准备 
Unit 3 Agenda 议事日程 
Unit 4 Getting a Meeting Started 会议开始 
Unit 5 Taking Minutes 会议纪要 
Unit 6 Taking the Floor 发言 
Unit 7 Discussions 会议讨论 
Unit 8 Summary and Adjournment 总结闭会 

Chapter 5 Business Calls 商务电话
Unit 1 Leaving a Message 电话留言 
Unit 2 Calling Back 回电话 
Unit 3 Having the Wrong Number 打错电话 
Unit 4 Calling an Operator 接线员接听电话 
Unit 5 Proposing an Appointment over Phone 电话要求约见 
Unit 6 Rescheduling over Phone 电话更改约定 
Unit 7 Reserving a Room 预订旅馆 
Unit 8 Booking a Ticket 预订机票 

Chapter 6 Business Negotiations 商务洽谈
Unit 1 Inquiry 询价 
Unit 2 Offer 报价 
Unit 3 Price Negofiations 磋商价格 
Unit 4 Discounts 折扣 
Unit 5 Order 订购 
Unit 6 Contracts 合同 
Unit 7 Shipment Delay 装运推迟 
Unit 8 Claims 索赔 

Chapter 7 Deriving Sectors of Business 商业的衍生环节
Unit 1 Commissions 佣金 
Unit 2 Trademark Registration 商标注册 
Unit 3 Sample Exhibition 样品展示 
Unit 4 Sole Agent 独家代理 
Unit 5 Letter of Credit 信用证 
Unit 6 Banking Facilities 银行业务 
Unit 7 Public Relations 公共关系 
Unit 8 Business Promotion 商务促销 

Chapter 8 Marketing 市场营销
Unit 1 Market Surveys 市场调研 
Unit 2 Market Developments 市场开发 
Unit 3 Exhibitions 交易会 
Unit 4 Quality and Quantity 质量与数量 
Unit 5 Advertising and Promotion 广告与促销 
Unit 6 New Products Introduction 介绍新产品 
Unit 7 Aftersales Services 售后服务 
Unit 8 Sales Agents 销售代理商 

Chapter 9 Business Interaction 商务交往
Unit 1 Visiting Colleagues 拜访同事 
Unit 2 Introducing Newcomers 介绍新人 
Unit 3 Helping Each Other 同事互助 
Unit 4 Consolation 安慰 
Unit 5 Sympathy 同情 
Unit 6 Klatch 聚会 
Unit 7 Appointment 约会 
Unit 8 Departure 告别